Privacy Policy
Info Tech Devices Bay ("ITD Bay," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or use our services. By using our website, you agree to the terms described below.
Information We Collect
Personal Information
- Contact details (name, email, phone number, mailing address).
- Account information (login details).
- Payment information (processed securely through third-party payment gateways).
- Business information (company name, job title for business accounts).
- Communications (emails, phone calls, or messages with us).
Automatically Collected Information
- Usage data (pages visited, time spent, clicks, searches).
- Device data (IP address, browser, operating system, device type).
- Location data (approximate, based on IP address).
Third-Party Information
- Information provided by service providers, partners, or data providers where legally permitted.
How We Use Information
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To Process Orders: Manage accounts, deliver products, and handle payments.
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Customer Support: Respond to inquiries, provide order updates, and assist with issues.
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Marketing (Optional): Send newsletters, promotions, or offers (you can opt out anytime).
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Analytics & Improvement: Track performance, personalize content, and improve services.
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Legal & Security: Prevent fraud, comply with regulations, and protect our systems.
How We Share Information
We only share information as necessary:
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Service Providers: For payment processing, shipping, IT hosting, or marketing support.
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Business Partners: When collaborating on joint promotions or services.
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Legal Reasons: To comply with laws or protect rights and safety.
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Business Transfers: In case of merger, acquisition, or sale of assets.
✅ We do not sell or rent your personal information to third parties for their marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze performance.
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Required Cookies: Essential for website functionality.
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Analytics Cookies: Help us understand how visitors use our site.
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Marketing Cookies (with consent): May be used to show relevant ads and measure performance through trusted partners like Google and Meta (Facebook).
👉 You may manage or disable cookies in your browser settings. Non-essential cookies are only collected with your explicit consent, which can be withdrawn at any time.
Your Rights & Choices
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Access & Update: Review or edit your account information.
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Opt-Out of Marketing: Use the unsubscribe link in our emails or contact us directly.
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Cookies: Adjust your browser settings to control non-essential cookies.
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Data Requests: Request access, correction, or deletion of your data (depending on jurisdiction).
To exercise these rights, contact us at sales@itdbay.com. We may verify your identity before fulfilling requests.
Data Security
We use industry-standard technical and organizational measures to protect your personal information. While no system is 100% secure, we take all reasonable precautions to safeguard your data.
International Data Transfers
Your information may be stored and processed in countries outside your residence. We take necessary steps to ensure compliance with applicable data protection laws during such transfers.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we discover such data, we will delete it.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our website after updates indicates acceptance of the new policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Info Tech Devices Bay
📧 Email: info@itdbay.com
📍 Address: 3427 Tweedy Boulevard, South Gate, CA 90280
📞 Phone: +1 (213) 347-9005 | +1 (213) 515-5272
🕘 Hours: 9:00 AM – 6:00 PM PT
